Privacy Policy
Last updated: 26 October 2026
1. Who we are
This website is operated by Ruian Haoxing Machinery Co., Ltd (“HAOXING”, “we”, “us”), a manufacturer of envelope making and window patching machines with its registered address at 168 Wanghai Rd, Shangwang Subdistrict, Ruian, Wenzhou City, Zhejiang Province, China 325200.
For any question about this policy or about how we handle your data, contact us at info@envelopeprocess.com.
2. What information we collect
We only collect what we need to answer your enquiry and to prepare a quotation:
- Information you send us through our quote and contact forms: your name, company, country or region, telephone number, e-mail address, inquiry type and the message you write.
- Technical information recorded with each form submission: IP address, browser type and version, the page you submitted from, and the date and time. We use this to block spam and to keep the website secure.
We do not create visitor accounts, we do not process payments on this website, and we do not ask for special categories of personal data. Please do not send us sensitive information through the forms.
3. Why we use it, and on what legal basis
- To reply to your enquiry and prepare a quotation — processing is necessary to take steps at your request before entering into a contract (GDPR Article 6(1)(b)).
- To provide after-sales support and to perform any contract we enter into with you — contract performance (Article 6(1)(b)).
- To keep records of business enquiries and to prevent spam and abuse — our legitimate interest in running our business securely (Article 6(1)(f)).
- To meet legal, tax and accounting obligations — legal obligation (Article 6(1)(c)).
We do not carry out automated decision-making or profiling that produces legal effects for you.
4. Cookies and similar technologies
Essential cookies and storage. The website uses a small number of strictly necessary cookies: a WordPress session cookie if you log in to the administration area, a LiteSpeed Cache marker to avoid serving outdated pages, and an anti-spam token generated by our contact forms. These are needed for the site to work and are not used for advertising.
Third-party content. Some pages embed a Google Map and a WhatsApp chat button. When such content loads, the provider may receive your IP address and may set its own cookies:
- Google Maps — provided by Google Ireland Limited / Google LLC, subject to Google’s privacy policy.
- WhatsApp chat button — provided by Meta Platforms; a connection is made only when you choose to start a chat.
Analytics and advertising. We do not currently run advertising pixels or analytics tracking on this website. If we add such tools later, we will update this policy and, where required, ask for your consent first.
You can delete or block cookies at any time in your browser settings. Blocking essential cookies may stop parts of the website from working.
5. Who we share data with
We do not sell personal data. We share it only with service providers that help us operate the website and communicate with you: our hosting and e-mail provider (Hostinger), the map provider (Google) and the messaging provider (Meta/WhatsApp). These providers process data on our instructions or under their own terms. We may also disclose information where we are legally required to do so.
6. International transfers
Our company is located in China and some of our service providers are located in the European Union, the United States or elsewhere. Where personal data is transferred outside your country, we rely on appropriate safeguards such as standard contractual clauses or an equivalent legal mechanism.
7. How long we keep it
- Enquiries and quotations: up to 24 months from the last contact, unless a contract is concluded, in which case records are kept for the period required by law.
- Server and security logs: up to 90 days.
- Spam-filter records: up to 30 days.
8. Your rights
Subject to applicable law, you may ask us to: confirm whether we hold your data; give you a copy; correct inaccurate data; delete it; restrict or object to processing; or receive it in a portable format. Where processing is based on consent, you may withdraw consent at any time without affecting processing carried out before withdrawal.
To exercise a right, write to info@envelopeprocess.com. We reply within 30 days. You also have the right to complain to your local data protection authority.
California residents: you have the right to know what personal information we collect and to request its deletion, and the right not to be discriminated against for exercising these rights. We do not sell or share personal information as those terms are defined by the CCPA/CPRA.
9. Children
This website is intended for business users and is not directed to children under 16. We do not knowingly collect data from children.
10. Changes to this policy
We may update this policy to reflect changes in our services or in the law. The date at the top of this page shows when it was last revised.
